Keep In Touch

So, there is a great way to get repeat sales from customers — keeping in touch after a sale is made. Most businesses fall short in this department, and subsequently, miss out on the opportunity to truly wow their customers. Getting the first sale can be easy. The difficult part comes when you maintain a relationship with a customers, work to resolve issues with them and be an on-going resource for them. It’s hard work. The good news is that once you have a few people who know and trust you, then your sales process becomes much easier because you now have them selling you to their colleagues.

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One Response to “Keep In Touch”

  1. An Effective Use of CRM « HinuBlog Says:

    […] Effective Use of CRM In an earlier post, I wrote about the importance of keeping in touch with your customers after the sale is made. […]

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